Privacy Policy

Last updated: April 13, 2026

Star Labs L.L.C. (“Star Labs”, “we”, “us”, or “our”), headquartered in Prishtina, Kosovo, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit starlabs.dev or interact with our services, in accordance with the General Data Protection Regulation (GDPR) and applicable Kosovo data protection law.

1. Data Controller

Star Labs L.L.C.
Prishtina, Kosovo
Email: [email protected]
Website: https://starlabs.dev

For any privacy-related inquiries or to exercise your data rights, contact us at [email protected].

2. What Personal Data We Collect

Data you provide directly:

• Contact form submissions: Name, email address, phone number, company name, and message content.
• Job and internship applications: Name, email, phone number, CV/resume, cover letter, and professional qualifications.
• Newsletter subscriptions: Email address and communication preferences.

Data collected automatically:

• Technical data: IP address (anonymized), browser type and version, operating system, device type, screen resolution, and referring URL.
• Usage data: Pages visited, time spent on pages, click patterns, and navigation paths — collected via Google Analytics.
• Cookie data: See Section 7 (Cookies) below for full details.

3. Legal Basis for Processing

We process your personal data under the following legal bases (GDPR Article 6):

• Responding to your inquiries: Legitimate interest / Contract performance
• Processing job applications: Pre-contractual measures at your request
• Website analytics (Google Analytics): Your consent (via cookie banner)
• Marketing and advertising (Facebook Pixel): Your consent (via cookie banner)
• Sending marketing emails: Your explicit consent
• Website security and fraud prevention: Legitimate interest

4. How We Use Your Data

• Service delivery: To evaluate applications, respond to inquiries, and provide requested services.
• Communication: To send updates about your application, respond to contact form submissions, and (with your consent) send marketing communications.
• Website improvement: To analyze how visitors use our site and improve its functionality and content.
• Advertising: With your consent, to serve relevant advertisements via Facebook/Meta and measure ad performance.
• Legal compliance: To comply with applicable laws, regulations, and legal processes.

5. Data Sharing and Third Parties

We share your data only when necessary and with appropriate safeguards:

• Google LLC (Google Analytics): Website analytics — anonymized IP, usage data, device info
• Meta Platforms Inc. (Facebook Pixel): Advertising and conversion tracking — anonymized browsing data
• Cloudflare Inc.: CDN, security, and DDoS protection — IP address, request headers
• Hetzner Online GmbH: Web hosting — all data stored on our servers

We do not sell your personal data to any third party.

6. International Data Transfers

Some of our third-party service providers (Google, Meta) are based in the United States. When your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, including:

• EU-US Data Privacy Framework certification
• Standard Contractual Clauses (SCCs) approved by the European Commission

7. Cookies and Tracking Technologies

We use cookies and similar technologies on our website. Analytics and marketing cookies are only activated after you give consent via our cookie banner.

• sl_cookie_consent (Essential): Stores your cookie consent preference — persistent (localStorage)
• _ga, _ga_* (Analytics, consent required): Google Analytics — distinguishes users, tracks sessions — 2 years
• _fbp (Marketing, consent required): Facebook Pixel — tracks conversions and ad performance — 3 months
• __cf_bm (Essential): Cloudflare bot management — 30 minutes

Managing cookies: You can withdraw your consent at any time by clearing your browser’s localStorage (site data) for starlabs.dev, which will cause the cookie banner to reappear. You can also disable cookies in your browser settings.

8. Data Retention

• Contact form submissions: 12 months after last interaction
• Job applications: 6 months after position is filled (or with consent, up to 24 months)
• Analytics data: 26 months (Google Analytics default)
• Marketing consent records: Duration of consent + 12 months
• Server logs: 90 days

9. Your Rights Under GDPR

As a data subject, you have the following rights under GDPR:

• Right of access (Article 15): Request a copy of the personal data we hold about you.
• Right to rectification (Article 16): Request correction of inaccurate or incomplete data.
• Right to erasure (Article 17): Request deletion of your personal data (“right to be forgotten”).
• Right to restrict processing (Article 18): Request that we limit how we use your data.
• Right to data portability (Article 20): Receive your data in a structured, machine-readable format.
• Right to object (Article 21): Object to processing based on legitimate interest or for direct marketing.
• Right to withdraw consent (Article 7): Withdraw consent at any time, without affecting the lawfulness of prior processing.

To exercise any of these rights, email us at [email protected]. We will respond within 30 days.

10. Right to Lodge a Complaint

If you believe your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority. For Kosovo residents, this is the Information and Privacy Agency of Kosovo (https://aip.rks-gov.net). EU residents may contact their local data protection authority.

11. Children’s Privacy

Our website and services are not directed to individuals under 16 years of age. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, contact us at [email protected] and we will delete it.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Material changes will be communicated via a notice on our website. The “Last updated” date at the top indicates when the policy was last revised.

13. Contact Us

For any questions about this Privacy Policy or your personal data:

Star Labs L.L.C.
Prishtina, Kosovo
Email: [email protected]
Website: https://starlabs.dev/contact/