Solutions & Services
Digital systems, automation and AI.
Built into your daily operations.
Choose the task you want to improve or the expertise you need in your team. We deliver Digitalization, Automation and AI Integration, and provide staff augmentation around your roadmap.
- Full-cycle software developmentWeb · mobile · enterprise
- 01Concept
- 02Design
- 03Development
- 04Deployment
- 05Support
Build with StarLabsSoftware development services.
With 200+ engineers, we create software experiences and build teams delivering creative tech solutions across three service categories.
Explore software development Quality Assurance
We deliver top-quality software through meticulous testing and refinement, ensuring that every project meets the highest standards to elevate business operations and drive success.
Explore quality assuranceCustomer & Tech Support
Our dedicated client support team is committed to providing prompt, thorough assistance, ensuring a smooth and fully supported experience with our software every step of the way.
Explore customer & tech support- Staff augmentation
The expertise you need.
Part of your team.Bring StarLabs specialists into your existing team, tools and delivery rhythm. Agree the roles and responsibilities around your roadmap, with support from StarLabs throughout the engagement.
Explore staff augmentation - Digitalization
Replace scattered records.
Give your team one place to work.Move employee records, customer enquiries and operational requests from spreadsheets, paper and inboxes into shared systems with clear ownership and access.
See examples & deliverables - Automation
Stop copying data.
Stop chasing the next step.Connect forms, business systems and notifications so requests reach the right person, records stay in sync and overdue work is flagged automatically.
See examples & deliverables - AI Integration
Answers from your documents.
Assistance inside your tools.Connect AI to approved business information so staff can find answers, extract document fields and prepare replies—with clear access rules and human review.
See examples & deliverables - AI training
Practise with your documents.
Learn when to check the answer.Train business and public-sector teams to write useful instructions, review AI drafts and apply your organization’s rules for approved tools and information.
See the training topics Get an AI Assessment
Tell us what your team does today, which tools it uses and where the work gets stuck. We will review your message and arrange a conversation about the next step.
Discuss your first pilot
By department
Choose a task.
See how we would approach it.
Examples cover Sales, HR, Operations, Support, Finance and Education.
Sales / example implementation
An enquiry arrives. Who follows up?
Connect the enquiry form to a sales record, assign an owner and schedule the next action. AI can prepare a reply using approved product information; the salesperson checks it before sending.
Measures to track: Time to first response; enquiries without an owner; completed follow-ups.
Example process to scope with your team
- Capture the enquiry and contact details
- Assign the sales owner
- Prepare the reply and next action
- Flag overdue follow-up
HR / example implementation
A leave request should not become an email chain.
Use AveHR for employee records, attendance and leave. Set the approval responsibilities, train employees to submit requests and show managers how to review them.
Measures to track: Request turnaround; incomplete records; manual follow-up.
Example process to scope with your team
- Employee submits the request
- Manager reviews the dates and policy
- Record the decision
- Keep the employee and HR informed
Operations / example implementation
A work request needs an owner and a status.
Replace an email or paper request with a digital form. Route it to the responsible team, track progress and escalate overdue or incomplete work.
Measures to track: Open requests; handover delays; rework.
Example process to scope with your team
- Capture the job and required information
- Assign the team and priority
- Record progress and exceptions
- Close the request with the completion record
Support / example implementation
An agent needs an answer, not another search.
Connect approved support documents to an AI assistant. Prepare a response with its source, then let the agent correct it, send it or escalate the question.
Measures to track: Answer accuracy; response time; escalation frequency.
Example process to scope with your team
- Receive the customer’s question
- Find the approved answer and source
- Agent checks the draft
- Send the response or escalate
Finance / example implementation
An invoice arrives. What happens before payment?
Capture the invoice, extract the agreed fields and check for missing information. Route it to finance for review and approval before updating the agreed records.
Measures to track: Corrections; approval delays; processing time.
Example process to scope with your team
- Capture the document
- Extract fields and flag exceptions
- Finance reviews and approves
- Record the approved result
Education / example implementation
A learner misses class. Who follows up?
Use class and attendance information to identify the learner and the responsible school team. Review the context, decide the next action and keep the family informed.
Measures to track: Attendance completeness; time to follow-up; unresolved alerts.
Example process to scope with your team
- Record class attendance
- Review the learner’s class context
- School team decides the follow-up
- Share the relevant update with the family
Engineering behind the service
Configure a product.
Connect it. Build what is missing.
AveHR, AveCRM, AveVoice and Digital School tools can form part of an implementation. Custom development, quality assurance and technical support carry it through.
Choose a task.
Discuss your first pilot.
Tell us one task, the tools involved and where it gets delayed. We’ll review the starting point with you.