Digitalization · Automation · AI Integration
AI for every industry.
Tailored to your business.
AI is something we build. Ave brings an AI interface, coordinated assistants, shared knowledge and controlled access to business tools into one platform.
Our own AI platformBuilt by StarLabs
Ave
Our AI platform
Meet Ave.
We built the system
behind the intelligence.
Ave connects an AI interface with the infrastructure that makes work possible: assistants with responsibilities, shared memory, assigned tasks, approved tools and human oversight.
The ideas behind The Hive laid the foundation for shared knowledge and project context. Ave brings that thinking into a platform for coordinating AI around business tasks.
- Persistent business knowledge
- Tool access you control
- Tasks, schedules & human oversight
Your business shapes the implementation. Digitalization, Automation and AI Integration follow Diagnose → Design → Implement → Train → Support.
starlabs.dev/products/ave ↗A tailored solutionPeople at the centre
YOUR BUSINESS
Connected systems. Practical applications.
- Diagnose
- Design
- Implement
- Train
- Support
Technology + training + continuing support
What we deliver
Shared records. Automatic handoffs.
AI that helps your team act.
Choose a service around the task you need to improve. We configure products, connect systems and build the missing pieces.
- 01SERVICES
Digitalization
Move employee records, customer enquiries and operational requests from spreadsheets, paper and inboxes into shared systems with clear ownership and access.
- Digital forms and shared records
- Product setup and data migration
- Connections between existing systems
- 02SERVICES
Automation
Connect forms, business systems and notifications so requests reach the right person, records stay in sync and overdue work is flagged automatically.
- Enquiry routing and follow-up reminders
- Request and approval rules
- System-to-system data updates
- 03SERVICES
AI Integration
Connect AI to approved business information so staff can find answers, extract document fields and prepare replies—with clear access rules and human review.
- Internal knowledge assistants
- Document extraction and review
- Support and sales response drafting
One example, all three services
From an inbox enquiry
to an owned sales opportunity.
Example implementation · the systems and rules are agreed around your sales process.
- 01
Digitalize the enquiry
Capture contact details and the customer’s request in a shared record instead of forwarding emails.
- 02
Automate the handoff
Assign the sales owner, acknowledge receipt and flag an overdue next action.
- 03
Add AI assistance
Prepare a draft response using approved service information. The salesperson reviews it and contacts the prospect.
How we work
A process map. A working pilot.
A team ready to use it.
Each step has an output you can review. Scope, responsibilities and support are agreed with you.
- 01
Diagnose
Walk through one task with the people doing it. List the systems, records, handoffs and delays; check what data is available.
- 02
Design
Draw the proposed process. Decide which product to configure, which systems to connect and which steps need automation or AI.
- 03
Implement
Configure the agreed product, import the agreed records and build the connections. Run normal tasks and exception cases with the process owner.
- 04
Train
Practise the actual tasks with users: submit a request, approve it, check an AI draft and handle an exception. Prepare the people administering the system.
- 05
Support
Agree who monitors the system and handles incidents. Review failed runs, user feedback and the measures chosen at diagnosis.
StarLabs AcademyComing soon
AI has a next chapter.
Learn to build it.
A new learning experience from the team behind Ave and The Hive. A closer look at the engineering behind intelligent systems.
Join waitlist Be first to know.
First up: AI Brain EngineeringThe next chapter starts here ↗
What this looks like
Start with a task
your team does every day.
These are example implementations to scope with your team. Select a department to see the task, the proposed process and the measures to track.
Sales / example implementation
An enquiry arrives. Who follows up?
Connect the enquiry form to a sales record, assign an owner and schedule the next action. AI can prepare a reply using approved product information; the salesperson checks it before sending.
Measures to track: Time to first response; enquiries without an owner; completed follow-ups.
Example process to scope with your team
- Capture the enquiry and contact details
- Assign the sales owner
- Prepare the reply and next action
- Flag overdue follow-up
HR / example implementation
A leave request should not become an email chain.
Use AveHR for employee records, attendance and leave. Set the approval responsibilities, train employees to submit requests and show managers how to review them.
Measures to track: Request turnaround; incomplete records; manual follow-up.
Example process to scope with your team
- Employee submits the request
- Manager reviews the dates and policy
- Record the decision
- Keep the employee and HR informed
Operations / example implementation
A work request needs an owner and a status.
Replace an email or paper request with a digital form. Route it to the responsible team, track progress and escalate overdue or incomplete work.
Measures to track: Open requests; handover delays; rework.
Example process to scope with your team
- Capture the job and required information
- Assign the team and priority
- Record progress and exceptions
- Close the request with the completion record
Support / example implementation
An agent needs an answer, not another search.
Connect approved support documents to an AI assistant. Prepare a response with its source, then let the agent correct it, send it or escalate the question.
Measures to track: Answer accuracy; response time; escalation frequency.
Example process to scope with your team
- Receive the customer’s question
- Find the approved answer and source
- Agent checks the draft
- Send the response or escalate
Finance / example implementation
An invoice arrives. What happens before payment?
Capture the invoice, extract the agreed fields and check for missing information. Route it to finance for review and approval before updating the agreed records.
Measures to track: Corrections; approval delays; processing time.
Example process to scope with your team
- Capture the document
- Extract fields and flag exceptions
- Finance reviews and approves
- Record the approved result
Education / example implementation
A learner misses class. Who follows up?
Use class and attendance information to identify the learner and the responsible school team. Review the context, decide the next action and keep the family informed.
Measures to track: Attendance completeness; time to follow-up; unresolved alerts.
Example process to scope with your team
- Record class attendance
- Review the learner’s class context
- School team decides the follow-up
- Share the relevant update with the family
Across industries
Your context shapes
the solution.
A school, a manufacturer and a sales team need different workflows. The starting point is always your business.
- Finance & Fintech
Invoice intake
See industry applications - Retail & E-commerce
Order-status replies
See industry applications - Education
Attendance follow-up
See industry applications - Manufacturing
Maintenance requests
See industry applications - iGaming
Support knowledge
See industry applications - Data-driven businesses
Data quality checks
See industry applications
Products + services
A useful starting point.
A solution made to fit.
Use an existing product where it fits. Connect it to your processes, build what is missing and train the people who will use it.
- HR & workforce
AveHR
Bring workforce administration into one place: employee records, attendance, leave and the processes around your people.avehr.com (opens in a new tab)
Discuss AveHR - Sales & relationships
AveCRM
An AI CRM for leads, pipelines, notes, reminders and sales reports. Connect compatible AI tools to live customer context through AveCRM’s MCP.avecrm.ai (opens in a new tab)
Discuss AveCRM - AI-powered telephony
AveVoice
Turnkey telephony with desktop and web phones, automatic AI transcription and instant team feedback, fully integrated with Ave products and AI.starlabs.dev/products/avevoice (opens in a new tab)
Discuss AveVoice
The engineering behind the service
The Hive.
Knowledge that stays
with the team.
The Hive connects shared knowledge, skills and project context. Constellation Teams bring engineering, product, quality and infrastructure expertise together to deliver and support your solution.
Built to deliver
A service needs a team
that can carry it through.
- Custom development and system integration
- Quality assurance and technical support
- Shared project knowledge through The Hive
- Training, documentation and handover
Meet StarLabs
Technology is built
by people.
See the team and the place behind our work. We bring business understanding, engineering and training together to help a solution become part of everyday use.
- Founded
- 2017
- Software engineers
- 200+
- Kosovo
- Prishtina
In the news and on stage
Products in practice
See what a useful
digital tool looks like.
Explore an actual product view, then discuss the setup and workflow your team needs.
Insights & company stories
Stay close to
the work behind the ideas.
Perspectives, product stories and updates from our team.
Join the team
Build useful things.
Grow with the people behind them.
Choose a task.
Discuss your first pilot.
Tell us one task, the tools involved and where it gets delayed. We’ll review the starting point with you.