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Answers from your documents.
Assistance inside your tools.

Connect AI to approved business information so staff can find answers, extract document fields and prepare replies—with clear access rules and human review.

Discuss an AI integration pilotSee the examples
AveHello AI agent connected to messaging channels and Hive knowledge, with automated responses and team handoff
  1. Diagnose
  2. Design
  3. Implement
  4. Train
  5. Support

Example implementations

Tasks this service
can handle.

The first assessment identifies the right starting point and the systems needed.

  • 01

    Find an internal answer

    Search approved policies, manuals or product documents. Show the source alongside the answer so staff can check it.

  • 02

    Read an incoming document

    Extract agreed fields from an invoice or form, flag missing information and send the result to the responsible reviewer.

  • 03

    Prepare a customer reply

    Bring together the customer’s question, approved knowledge and relevant record. Draft a reply for the support agent to review and send.

Before & after · example

What changes
for the person doing the work?

Today: A team member searches several documents or retypes information before they can act.

With the implementation: AI prepares an answer or structured draft using agreed sources. A person checks it before the next action.

Deliverables to agree in the scope

  • Approved information sources and access rules
  • An assistant or AI step connected to the workflow
  • Test questions, sample documents and review criteria
  • Escalation rules and guidance for staff

Your first pilot

Start with one process.
Test it with your team.

Choose one task and a set of representative examples. Check incorrect answers, missing sources and cases that need escalation before rollout.

Discuss an AI integration pilot

Implementation to support

Map it. Build it.
Train the people using it.

Review the outputs with your team at each stage.

  1. 01

    Diagnose

    Walk through one task with the people doing it. List the systems, records, handoffs and delays; check what data is available.

  2. 02

    Design

    Draw the proposed process. Decide which product to configure, which systems to connect and which steps need automation or AI.

  3. 03

    Implement

    Configure the agreed product, import the agreed records and build the connections. Run normal tasks and exception cases with the process owner.

  4. 04

    Train

    Practise the actual tasks with users: submit a request, approve it, check an AI draft and handle an exception. Prepare the people administering the system.

  5. 05

    Support

    Agree who monitors the system and handles incidents. Review failed runs, user feedback and the measures chosen at diagnosis.

Questions

Before you get started.

Answers about scope, setup and handover.

Describe one task that causes delays or repeated work. List the tools involved and show a non-confidential example of the form, request or document.

Run representative tasks and exception cases with the process owner. Compare the results with the acceptance criteria agreed in the scope.

The handover defines your process owner, system administrator and support route. We agree incident responsibilities and ongoing support before rollout.

AI technology we built

Ave brings the system
behind the assistant.

Shared knowledge, assigned tasks, controlled tool access and human oversight give an AI implementation a structure your team can manage.

Explore Ave as part of the solution when the work needs assistants to coordinate across information and business tools.

See the Ave platform

Choose a task.
Discuss your first pilot.

Tell us one task, the tools involved and where it gets delayed. We’ll review the starting point with you.

Get an AI Assessment